Corporate & Social Responsibility

Key Principles
We recognise the need to integrate our business values and operations in order to meet the expectations of our stakeholders. They include customers, employees, suppliers, the community and the environment.

We recognise that our social, economic and environmental responsibilities to our stakeholders are integral to our business and we aim to demonstrate this through our actions and within our corporate policies
We encourage feedback from all of our stakeholders and strive to maintain open dialogue

Our Stakeholders
Our responsibility extends beyond trading in an ethical way. It also means ensuring that our Company maintains open and honest communications and will treat all stakeholders with fairness and respect.

We shall ensure high levels of business performance while effectively managing and minimising risk
We will resolve customer complaints in accordance with our standards of service
We will operate an equal opportunities policy for all present and potential future employees
We will provide a clean, healthy and safe working environment
Our employees will be offered clear and fair terms of employment
We shall continue to invest in effective people management policies to ensure that individuals are given the opportunity to succeed and are rewarded and developed based on their success
We will support and encourage our employees to help local charitable organisations and activities within the region
We will support local business initiatives
By implementing our environmental policy, we will strive to minimise harm to the environment
Our suppliers will be encouraged to adopt responsible business policies and practises for mutual benefit

Our Policies